Front Office Hotel English Conversation in Bali

Receptionist:    Hi there. Are you checking out now?
Guest:    Yes, sorry. I know we’re a few minutes late.
Receptionist:    That’s no problem. It’s always really busy at check out time anyway.
Guest:    Oh, really. The last hotel we stayed in charged us for a late check out.
Receptionist:    The hotel isn’t booked this week, so it’s not a problem. How was everything?
Guest:    The room was great. The beds were really comfortable, and we weren’t expecting our own fridge.
Receptionist:    I’m glad you liked it.
Guest:    The kids were disappointed that the pool wasn’t open this morning, though.
Receptionist:    I apologize for that. We can’t get a cleaner in any earlier than 10 am.
Guest:    Well we had a nice swim last night anyhow.
Receptionist:    Will you be putting this on your credit card?
Guest:    No. I’ll pay cash.
Receptionist:    OK. So the total comes to $123.67, including tax.
Guest:    I thought it was $115 even. That’s what they said yesterday when we checked in.
Receptionist:    Yes, but there is an extra room charge on your bill.
Guest:    Oh, I forgot. My husband ordered a plate of nachos. Sorry.
Receptionist:    No problem. So…from $140, here’s your change. Now, I’ll just need to ask you for your room keys.

Receptionist:

Hi there. Are you checking out now?

Guest:

Yes, sorry. I know we’re a few minutes late.

Receptionist:

That’s no problem. It’s always really busy at check out time anyway.

Guest:

Oh, really. The last hotel we stayed in charged us for a late check out.

Receptionist:

The hotel isn’t booked this week, so it’s not a problem. How was everything?

Guest:

The room was great. The beds were really comfortable, and we weren’t expecting our own fridge.

Receptionist:

I’m glad you liked it.

Guest:

The kids were disappointed that the pool wasn’t open this morning, though.

Receptionist:

I apologize for that. We can’t get a cleaner in any earlier than 10 am.

Guest:

Well we had a nice swim last night anyhow.

Receptionist:

Will you be putting this on your credit card?

Guest:

No. I’ll pay cash.

Receptionist:

OK. So the total comes to $123.67, including tax.

Guest:

I thought it was $115 even. That’s what they said yesterday when we checked in.

Receptionist:

Yes, but there is an extra room charge on your bill.

Guest:

Oh, I forgot. My husband ordered a plate of nachos. Sorry.

Receptionist:

No problem. So…from $140, here’s your change. Now, I’ll just need to ask you for your room keys.

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